82% of male and female employees would leave their job to go to a more empathetic company according to a study by State os Worplace Emphaty de Bussinesssolver. Is then labor empathy an undervalued concept in its level of importance?
Could it be that workplace empathy is an unknown and very powerful aptitude? Go for it.
We use the concept of empathy very often in non-work concepts and it is a skill that we often value both in the family and in our friends. But perhaps work, with the pressures, the load of tasks, and the fulfillment of objectives, focuses us too much on ourselves.
To solve this, more and more companies are committed to promoting labor/business or organizational empathy, whatever you want to call it.
What is empathy?
La empathy is intention to understand feelings and emotions, trying to objectively and rationally experience what another individual feels.
Empathy makes people help each other. It is closely related to altruism - love and concern for others - and the ability to help
Empathy is the opposite of antipathy since contact with the other person generates pleasure, joy and satisfaction. Empathy is a positive attitude that allows establishing healthy relationships, generating a better coexistence between individuals.
What benefits can it have at work level?
Whatever the position of the person, empathy will benefit the relationship with the rest of the workers, suppliers and/or clients, since it improves communication and interpersonal relationships. As stated by the medium cepynews “ Empathic people also, due to the facility they have to understand others, have a special predisposition for some of the skills most in demand in the labor market lately: customer service, leadership skills, negotiation skills and work team up."
How can work empathy be increased?
Taking time to interact with colleagues, it will not be the same to put empathy into practice with Javier, father of three children who "with the maintenance man" to know beyond the position is key.
Observe and listen: try to pay attention to details, see if someone looks bad or how what happens affects the people on your team.
Help and ask for help: if you see that someone has a phase of more load and that they are overwhelmed, offer them your help, and if it happens the other way around, do not hesitate to ask for and/or accept the help of others.
But empathy does not only depend on you.
A business culture that encourages teamwork and seeking common goals will help you to be able to develop this empathy.
In addition, a healthy work environment will help empathic actions to take place, it is not the same to be empathetic in a healthy environment than in a hostile one,
If you want more information about business empathy or any other concern, do not hesitate to contact Healthy Work.