We know that sometimes it is not easy to totally disconnect from work. On many occasions, we take tasks home with us outside of our usual hours and even during vacation periods. Taking calls or checking emails outside of work has become commonplace. So normalized is this habit today, that it exists ...
2017 is ending. Perhaps in this new year that begins, we will have to face changes: a new job, a new residence, or the end of a personal relationship. Because life is constant movement and change. Balance and imbalance. In general, all of us have a certain animosity towards changes, because ...
We have gotten used to stress. We have become so used to it that we have even developed a certain Stockholm syndrome, that is, many of us have a complicity relationship and a strong emotional bond with our captor. We know that stress increases the risk of cerebral ischemia: an obstruction of the blood flow ...
It seems easier to empathize with someone who is harassed, assaulted, or fired, than with the person on the other side. What happens if we empathize with the bully, with whom he fires, or with whom he yells at us and disrespects us? It is much more difficult. Can or should you empathize with "the bad guys"? The…
Just a few decades ago, nobody doubted the importance of the IQ as a criterion of excellence in life. At that time, all the debates were reduced to whether this quotient had a genetic origin or if, on the contrary, it was the product of experience. But something changed. Thanks to various investigations, he broke into ...
We have been hired to carry out a training activity in a large Spanish company for the customer service department. Due to a change of supplier, they are having difficulties to deliver the products as they would like and the customers are unhappy and come to complain to this department. Complaints are often of great violence, ...
“If we put a frog in a pot of boiling water, it will immediately try to get out. But if we put the frog in water at room temperature, and we do not scare it, it remains calm. When the temperature rises from 21 to 26 degrees, the frog does nothing, and even seems to have a good time. As the temperature ...
Unfortunately, every two by three we see in the news natural disasters that hit our planet, terrorist attacks, accidents and other situations that have an impact on us. Most of us know how to perform cardiopulmonary resuscitation or various basic first aid techniques. But, do we know how to psychologically help a person in a crisis situation ...
For all of us who are culinary fans, the name “Can Roca” is not something unknown. The other day I was surprised listening to one of the brothers who owns the famous restaurant, Joan Roca. It doesn't shock me to see him on television (even though they have a very tight schedule), what he says in a way surprises me ...
Yesterday I read an email from a collaborator who suggests that we finally meet for lunch: work lunch. In the email he says that we could meet at the restaurant last time. I immediately answer that perfect. For some mysterious reason I reread the email a day later and realize that after ...